Production Supervisor

Bone Dry Roofing, Inc

FULL TIME Indianapolis, IN, United States

Responsible for customer communication and job organization throughout the roof replacement process

Duties

Duties and Responsibilities
• Responsible for all communication with customer the day of the job.
• Make phone calls to customer in route to job and introduce yourself to customer upon arrival and before crew begins work.
• Hand customer your business card to insure proper communication.
• Review the scope of work with the homeowner before job is started.
• Place metal Bone Dry Roofing sign in yard.
• Take pictures of problem areas (bad wood, etc.) to document need for wood replacement, additional changes or supplements.
• Communicate with crew members to insure job is completed to Bone Dry standards for safety and quality. Insure safety practices are being enforced throughout the entire day.
• Wood against all windows and doors; Tarps around perimeter of home prior to crew beginning work, completed Tool Box Talk paperwork prior to job starting.
• Insure each item of inspection is completed and jobsite is cleaned with magnet.
• Coordinate with Customer Care Manager, to complete final quality assurance walk through at completion of each job.
• Complete job folder and appropriate paperwork. (Inspection report, crew payroll and finalize tool box talk)
• Meet with homeowner at completion of job to answer any questions, finalize invoice and provide copy of roof warranty.
• If any work is yet to be completed, document items to be done and turn in, along with job folder to customer service to ensure items are addressed immediately.
• Return all remaining materials to supplier for credit to Bone Dry account
• Dump trailer.
• Superintendent is to collect payments for each job within 7 days.
• Superintendent is to be the first person on the jobsite and last to leave.
• Turn in completed job folders with tickets and invoices, photos.
• Flashing on brick chimneys
• Install Soffit vents
• Cut in trim boards
• Each superintendent is responsible for working a minimum of (2) Saturdays per month during work season: (March 1st- November 30th)
• Pick up permits for all applicable jobs
• Keep truck clean in compliance with DOT specs
Skills
• Coordination- Adjusting actions in relation to others’ actions.
• Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at in appropriate times.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Operation and Control- Controlling operations of equipment or systems.
Work Environment
• The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
• The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguing.
• The ability to see details at a close range (within a few feet of the observer)
• The ability to keep or regain your body balance or stay upright when in an unstable position.
• Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Qualifications

Requirements
• High School Diploma/or Equivalent
• Prior experience is not required
• Submit to a DOT Physical and Drug Screen
• Travel up to 15 %

About Bone Dry Roofing, Inc

In business since 1989, Bone Dry Roofing’s office in Indianapolis is the headquarters of our business, which includes ten total offices across six states. Our company has been family owned and operated since the day it opened – we are not a franchise! We have built our reputation over the years one customer at a time, and this is the way we’ve grown from a small company to one of the largest residential roofing companies in the Midwest.