Gutters Production Supervisor
Responsible for customer communication and job organization throughout the gutter replacement process.
Duties and Responsibilities
• Responsible for all communication with customer the day of the job.
• Make phone calls to customer in route to job and introduce yourself to customer upon arrival and before crew begins work.
• Hand customer your business card to insure proper communication.
• Review the scope of work with the homeowner before job is started.
• Place Bone Dry Gutter Division sign in yard.
• Take pictures of problem areas (bad wood, etc.) to document need for wood replacement, additional changes or supplements.
• Communicate with crew members to insure job is completed to Bone Dry standards for safety and quality. Insure safety practices are being enforced throughout the entire day.
• Insure each item of inspection is completed and jobsite is cleaned with magnet.
• Coordinate with homeowner, to complete final quality assurance walk through at completion of each job and collect payment.
• Meet with homeowner at completion of job to answer any questions, finalize invoice and ensure customer satisfaction.
• If any work is yet to be completed, document items to be done and turn in, along with job folder to Gutter Division Manager to ensure items are addressed immediately.
• Turn in completed job folders with tickets and invoices, photos (before & after).
• Each superintendent is responsible for working a minimum of (2) Saturdays per month during work season: (March 1st- November 30th)
• Pick up permits for all applicable jobs.
• Keep truck and equipment clean and in compliance with DOT specs.
• Coordination- Adjusting actions in relation to others’ actions.
• Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at in appropriate times.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Operation and Control- Controlling operations of equipment or systems.
• The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
• The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguing.
• The ability to see details at a close range (within a few feet of the observer)
• The ability to keep or regain your body balance or stay upright when in an unstable position.
• Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• The ability to lift, carry, set up, and climb ladders up to 40’.
• High School Diploma/or Equivalent
• Prior experience is not required
• Submit to a DOT Physical and Drug Screen
In business since 1989, Bone Dry Roofing’s office in Indianapolis is the headquarters of our business, which includes ten total offices across six states. Our company has been family owned and operated since the day it opened – we are not a franchise! We have built our reputation over the years one customer at a time, and this is the way we’ve grown from a small company to one of the largest residential roofing companies in the Midwest.