Flooring Installation Specialist

Pliteq Inc

FULL TIME Toronto, ON, Canada

Based in Toronto, our Flooring Installation Specialist will work on exciting projects while travelling extensively (50%) to job sites across North America to oversee project installations and train customers in a hands-on manner. You will ensure installations are successfully executed, develop relationships with customers, resolve issues, gather information and prospect opportunities. You will work with the GenieMat FIT team to chart the future course for GenieMat FIT worldwide.

Ideally, you have 10+ years of experience in flooring installations, working with general tools, customer service and sales support. You have a very good understanding of various flooring materials and installation procedures. You enjoy working with customers, take pride in your excellent work, and deliver superior customer service.

Duties

  • Coordinate, plan and oversee all North American GenieMat FIT installations with external subcontractors
  • Travel extensively (50%) to train contractors in best practices for installing and maintaining Pliteq products
  • Become a trusted ally and advisor to contractors, developers and subcontractors
  • Provide field reports regarding product issues and opportunities
  • Support the growth and development of the GenieMat FIT product line
  • Investigate opportunities to provide additional Pliteq products on jobsites
  • Engage in sales activities such as prospecting calls and lead follow-ups
  • Contribute to new product development ideas and assist in bringing new products to market
  • All other duties as may be assigned from time to time.

Qualifications

  • Minimum 10 years of flooring installation and customer service experience
  • Experienced and skilled at working with tools
  • English proficiency and comprehension (spoken and written), strong verbal communication and listening skills
  • Strong Microsoft Office skills
  • Strong attention to detail, highly organized and ability to prioritize
  • Ability to solve problems and troubleshoot with customers at job sites
  • Ability to work independently and within a team
  • Physical capabilities to handle heavy loads, bending, crouching, kneeling, hand-eye co-ordination, ability to distinguish between colours
  • Valid driver’s license
  • Valid passport and ability to travel extensively within North America
  • Working knowledge of Spanish and/or French would be considered an asset
  • Flexible, calm, helpful, team player, customer service oriented, friendly, dependable and personable!

Why It's Awesome to Work Here

Pliteq was founded ten years ago but still maintains a fun and entrepreneurial atmosphere. We have a large manufacturing plant in Vaughan so there are opportunities for product development and testing.

We like to have fun at work and enjoy hanging out with our colleagues. We host frequent staff social events often organized around Jays games.

About Pliteq Inc

Pliteq® Inc. is an international supplier of recycled rubber products to the construction industry. We are a group of experienced engineers focused on developing high-performing, environmentally-friendly acoustical products that reduce sound transmission through floors, walls and ceilings.

Pliteq continues to be a leading innovator in vibration and sound control on a global scale. Innovative by design, simple to install, GenieClip® and GenieMat® are the trusted brands of architects, builders and acoustical consultants worldwide. We have a competitive and entrepreneurial culture and are currently recruiting.