Automotive Service Technician

Company: TAG Motor Cars Ltd. O/A White Rock Volkswagen

Business Information: White Rock Volkswagen offers a complete service for your vehicle: Vehicle Health Check Inspection and Report Form, detailing anything on your Volkswagen that may need attention – now or in the future, as well as factory-recommended maintenance schedule. Our Volkswagen Service Centre is staffed with service professionals using genuine Volkswagen parts and equipment designed specifically for your vehicle.

Business Address: 2092 152 St, Surrey, BC V4A 4N8

Work Location: Same as above.

Type of Employment: Full time - Permanent

Estimated Start Date As soon as possible

Job Duties:

Confirm findings with supervisor to determine whether to repair or replace unit

Discuss work with supervisor

Inspect and test mechanical units to locate faults and malfunctions

Inspect motor in operation

Review work orders

Road test motor vehicles in which repairs, diagnostics and maintenance has been performed to identify concerns and ensure quality control

Test automotive systems and components

Adjust, repair or replace parts and components of automotive systems

Repair or replace mechanical units or components

Test and adjust repaired systems to manufacturer's specifications

Perform scheduled maintenance service

Test and adjust units to specifications

Complete reports to record problems and work performed

Coach and instruct apprentices

Test drive customers’ vehicles after service and/or repairs are completed

Comply with TAG and manufacturer policies, along with local, provincial and federal laws including those governing the rules of the road, and health and safety

Diagnose, repair and perform maintenance requirements in accordance to manufacturer guidelines

Perform duties as outlined on repair orders and discuss status with Service Advisors

Ensure internal/external customer vehicles are protected by using proper covers, such as seat, floor and fender covers

Maintain vehicle records by documenting service, repairs, vehicle status and future repair requirements into DMS system

Keep shop equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventative maintenance, and notifying Service Management of equipment conditions

Remain abreast on product knowledge, manufacturer updates, bulletins and recalls, and technical knowledge

Achieve and maintain CSI and fixed right the first time scores a regional/target averages

Diagnose and report existing conditions and additional repairs to the appropriate parties

Communicate effectively with Service and Parts staff

Provide written, prioritized quotes for necessary recommendations to service repair

Requirements

Education: Completion of secondary school is required.

Experience: Completion of a four-year automotive service technician apprenticeship program or a combination of over four years of work experience and industry courses in automotive technology is required to be eligible for trade certification.

A valid driver’s license (class 5) is required for vehicle testing and driving.

Experience in diagnose and repair of passenger cars is required.

Experience operating diagnostic and scan tools is required.

Experience working with OEM tools and reading shop manuals is required.

Experience with all automotive shop tools and equipment (Alignment racks, mounter and balancer, brake fluid machine, coolant machine, AC machine) is required.

Knowledge of dealership software is a strong asset.

Experience operating manual transmissions is a strong asset.

Being eligible to obtain the Automotive Service Technician Red Seal certificate is a strong asset.

Area of specialization: Engine repair, Electrical and electronic system, Diagnostics; Alignment, steering and suspension; Brake system, Fuel and emission system, Ignition and electrical system, Automatic transmission, Standard transmission, Engine repair and overhaul, Drive train components, Front end components; Heating, ventilation and air conditioning (HVAC) system.

Work conditions and Physical capabilities: Fast-paced environment, Attention to detail, Manual dexterity, Overtime required, Standing for extended periods, Handling heavy loads, Bending, crouching, kneeling, Repetitive tasks, Physically demanding, Work under pressure, Tight deadlines, Combination of sitting, standing, walking.

Personal suitability: Accurate, Client focus, Excellent oral and written communication, Flexibility, Judgement, Reliability, Team player, Initiative, Efficient interpersonal skills, Organized.

Work site environment: Dusty, Dirty, Noisy.

Weight handling: Up to 45 kg (100 lbs)

Language: English is required

Salary: Flat rate is $35.00 per hour, 40 hours per week.

Benefits: The employer covers 75% of the premium for extended healthcare benefits. RRSP provided by the employer. Work uniforms and Personal Protective Equipment (PPE) provided by the employer.

Important Information: Flexibility in schedule is required. The worker will be required to work 8-hour OR 10-hour shifts scheduled within our business operating hours, from Monday to Saturday, from 7:00 AM to 6:00 PM. The work schedule will rotate between 8-hour shifts for 5 days a week OR 10-hour shifts for 4 days a week.

Apply by e-mail to: lmia@trotmanautogroup.com

CC: tagmotorcars@canadaemail.ca

**Please apply with the subject: Job Application – Automotive Service Technician **

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