Kitchen Manager

Company: Black Heart Cafe Inc.

Business Information: Black Heart Cafe is a popular local café in Iqaluit, Nunavut, open 7 days a week, known for combining high-quality coffee, casual dining, and significant catering services within a remote northern setting since 2018. It serves a range of breakfast and lunch items—such as sandwiches, salads, soups, and pastries—while also incorporating locally inspired ingredients like Arctic char and caribou into its menu. While serving as a community hub, Black Heart Cafe also offers professional, customized and full-service catering, which is a central part of its operations, supporting events, large orders, and off-site dining throughout Iqaluit.

Business Location: A-1405 Masak Court, Iqaluit, NU X0A 3H0

Work Location: Same as above and various locations across Iqaluit for catering and cargo pick up.

Type of Employment: Full time - Permanent

Estimated Start Date: As soon as possible

Job Description:

Oversee all overnight kitchen operations, ensuring readiness for café service and high-volume catering

Established methods to meet work schedules

Plan and prioritize food production with a focus on maximizing available inventory and minimizing shortages due to delayed shipments or limited supply chains

Supervise and co-ordinate activities of staff who prepare and portion food

Supervise and support a small or multi-tasking team

Hire Food service staff

Train staff on efficiency, cross-functionality, and adherence to standards in a resource-constrained environment

Prepare food order summaries for chef: Adapt menus and production plans based on available ingredients, seasonal constraints, and delivery delays

Supervise and check assembly of trays

Establish work schedules

Requisition food and kitchen supplies

Monitor and maintain kitchen equipment, recognizing that repairs or replacements may take longer in remote regions.

Maintain strict food safety and sanitation standards, particularly important in remote environments with limited inspection access.

Train staff in job duties, sanitation and safety procedures

Ensure that food and service meet quality control standards

Address customer’s complaints or concerns

Prepare and submit reports: Maintain detailed logs (temperature, production, inventory) to support operational control and compliance

Support cost control by managing high transportation and food costs unique to northern operations

Must have knowledge of the establishment’s culinary genres

Supervise and check delivery of food trolleys

Coordinate and execute catering orders for the following day, often in high volumes, ensuring accuracy and on-time completion

Prepare, package, and stage catering orders for early pickup or delivery, ensuring they remain fresh and properly stored

Perform or coordinate early-morning catering deliveries when required, sometimes in challenging weather or logistical conditions

Delivery of early-morning catering orders, ensuring punctual and professional service to clients

Ensure smooth transition between overnight and early-morning teams, maintaining clear communication

Pick up of cargo from the warehouse or from the cargo facility.

Collaborate with management to continuously improve efficiency, reduce waste, and adapt to changing operational realities

May assist in preparing café items (grab-and-go, breakfast, lunch) with an emphasis on efficient batch production and shelf-life management.

Requirements:

-Education: Completion of a community college program in food service administration, hotel and restaurant management or related discipline or several years of experience in food preparation or services are required.

-Experience: Minimum of 3 years of experience in the field is required.

-Experience working in a similar work environment is required (Café style restaurant and catering)

-A Valid driver’s license is required (for catering and cargo pick up)

-Working Conditions and Physical Capabilities: Fast-paced environment, Tight deadlines, Standing for extended periods of time, Walking, Attention to detail, Work under pressure, Combination of sitting, standing, walking, Bending, crouching, kneeling, Physically demanding.

-Personal suitability: Client focus, Excellent oral communication, Team player, Dependability, Efficient interpersonal skills, Flexibility, Initiative.

-Worksite environment: Noisy, Wet/damp, Outdoors, Outdours in Arctic temperatures, Cold/refrigerated, Hot, quiet.

-Ability to Supervise: 5-10 people

-Language: English is required.

Salary: $42.00 hourly, 40 – 50 hours per week

Benefits: Gratuities, On-site housing options: Accommodation is provided at a cost of CAD 1,250 bi-weekly for a one-bedroom apartment.

Top of Form

Important Information: This role operates on a variable schedule, typically starting between midnight and 2:00 AM, and continuing through 9:00 to 11:00 AM, depending on operational demands and workload. The position requires a commitment of five to six days per week, with flexibility to accommodate peak periods, holidays, and special events. Weekend work and overtime are required.

Apply by e-mail to: admin@blackheartcafe.ca

Apply by mail to: A-1405 Masak Court, Iqaluit, NU X0A 3H0

CanadaJobs