HVAC Service Technician

Seeking Experienced HVAC Service Technicians |$80,000+ Earning Potential

Reports to: HVAC Manager

Hours: Monday thru Friday with rotating on-call and weekends

HVAC Service Technician Position Summary:

This position is primarily responsible for troubleshooting, diagnosis and repair of residential and light commercial heating and cooling systems.

HVAC Service Technician Job Duties Responsibilities:

• Troubleshoot, diagnose and repair heating and cooling units
• Perform maintenance on heating and cooling equipment
• Analyze system for safety and efficiency
• Offer various solutions to heating, cooling, indoor air quality issues for residential and light commercial clients
• Communicate with customers regarding options and costs, obtaining approval for repairs/replacements
• Document services, explaining guarantees/warranties, collecting payment, and delivering payment to the office
• Train less-experienced technicians
• Promote service agreements
• Knowledge and offering of payment assistance through financing of service costs
• Additional duties as assigned
  

HVAC Service Technician Qualifications:

• Minimum of 5 years HVAC service experience
• Universal EPA Certification
• Service experience with hydronic systems, mini-split systems, Space-pak and Unico systems, roof-top units and traditional split systems
• Work with industry-related tools, materials and supplies including ductwork
• Ability to regularly move, lift, and carry objects weighing up to 50 pounds
• Ability to climb extension ladders to access roof-top units
• Detail oriented and customer service focused
• Strong listening and communication skills
• NATE Certification a plus
• Valid Driver’s License with clean record
• Willingness and ability to work evenings and weekends as needed
• Willingness to learn, attend classes for professional advancement
  

Black Diamond Plumbing & Mechanical, Inc. was established to serve McHenry County on June 1, 1999. Rick Sperando and Scott Underwood came together to found a plumbing and sewer company that would someday offer electrical and HVAC services as well. Our intent was to build a business that didn’t stop at just one thing, but instead offered our clients a broad range of commercial and residential services from one trusted provider.

Our Mission:

To offer the best customer service experience by providing world-class training and support to our employees. Our customers can trust in our solutions-driven team, who is there for them when they need us.

Plumbing and Sewer Services:

We began with our Plumbing and Sewer Services Division. We did everything from fixing leaky faucets and unclogging toilets to repairing underground sewer lines.

Electrical Services:

As we prospered, our vision started to come together in 2006 when we added our Electrical Services Division. This service was well-received by both new and existing customers. And because we had more to offer, business skyrocketed over the next several years.

HVAC Services:

In 2009, we began our Heating & Air Conditioning Division and became a Comfort 24-7 Trusted Dealer. In 2011, we acquired Ron’s Heating and Air Conditioning of Gilberts, IL, and continued growing in 2012 with the acquisition of Progressive Heating in Wauconda, IL. Most recently, in April 2014, Black Diamond expanded its family by acquiring Axberg Heating in Rockford, IL. Our customers now rely on us to not only keep their plumbing and sewer systems in good repair and to provide professional electrical services, but also to keep them comfortable indoors year-round, especially during the cold Illinois winters.

We Do It All:

Today, Black Diamond Plumbing & Mechanical, Inc. is able to offer our clients what no other local business can: One company that does it all. As a Comfort 24-7 Trusted Dealer serving McHenry County and the surrounding areas, we can keep all the systems in your home or business running smoothly.

Whether you’re considering duct cleaning, upgrading to an energy-efficient heating system, installing a new water heater, repairing a leaky faucet, rodding a sewer line, need help with a rewiring project or want to install new lighting, our NATE-certified technicians are highly qualified to do the job. Our team is hand-picked from the finest talent around, so you’ll get the best service imaginable. And Don’t forget: All our work is backed by a 100% satisfaction guarantee.