Food Service Supervisor

Food Service Supervisor

6311 – Food service supervisors

Employer: Jamil's Coffee House Inc.

Location: #160-30 Springborough Blvd SW Calgary, AB T3H 0N9

JOB DETAILS

Salary: $18.50 / hour for 40 hours / week

Vacancies: 3 vacancies

Terms of employment: Permanent employment, Full time

Start date: As soon as possible

Employment conditions: Morning, Day, Evening, Weekend

Specific Skill: Supervise and co-ordinate activities of staff who prepare and portion food. Prepare and submit reports. Maintain records of stock, repairs, sales and wastage. Establish work schedules. Estimate and order ingredients and supplies. Ensure food service and quality control

Additional Skills: Address customers' complaints or concern. Train staff in job duties, sanitation and safety procedures. Prepare budget and cost estimates. Establish methods to meet work schedules

Specific Responsibilities:

• Supervise baristas.

• Prepare schedule of staff.

• Orient and train new baristas.

• Perform weekly inventory.

• Prepare orders for stock replenishment.

• Lead by example to demonstrate that the customer is top priority.

• Conduct daily store walk thru to check the overall service and facilities.

• Address issues that may arise during the shift in a timely manner.

• Ensure enough workers are available on every shift especially on busy periods.

• Perform duties of staff being supervised.

• Perform end of day sales report and cashing out till.

• Display knowledge of and works in compliance with Waves Coffee House operating, food safety, security, health and safety and employment standards and other applicable legislations.

• Prepare injury report when need arise.

• Implement strategies to keep customers happy especially in the event of unsatisfactory experience.

• Set up marketing collaterals for upcoming promotions.

• Coordinate, arrange and assist in the setting up of In-Store special events.

• Liaise with management employees’ concerns.   

Work Setting: Coffee shop

Workers Supervised: Food service counter attendants and food preparers

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling, Walking, Physically demanding

Ability to Supervise: 1 to 2 people

Personal Suitability: Team player, Effective interpersonal skills, Flexibility, Excellent oral communication, 

JOB REQUIREMENTS

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

HOW TO APPLY

Please submit a resume and application letter.

By email: springborough.90@wavescoffee.ca

By mail:

#160-30 Springborough Blvd SW

Calgary, AB

T3H 0N9

Do not send your application by any other method other than indicated above. Please submit using one method only and not repeatedly.

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